Ground Shipments Throughout The Continental U.S.
Most of our merchandise is shipped throughout North America via UPS Ground, but we utilize a variety of convenient and cost effective shipping services. Typical ground service to all parts of the continental USA is between 1 and 3 days in the Western Coastal states, 3 to 4 days to the far Western states, 4 to 5 days to the Midwestern states, 5 to 7 days to the Eastern Seaboard states.
Outside The Contiguous U.S.A./International Shipments
Orders outside of the contiguous USA including APO and FPO must be pre-paid in US funds by Bank Check or Credit Card. OPG regularly ships to Canada, Alaska, Hawaii, Puerto Rico, UK, France, Australia, Switzerland, etc. Federal Express is used whenever possible. Shipping rates vary due to size and weight. Please call, write or fax for rates to your area.
NOTE: All orders outside of the contiguous USA sales are final.
NOTE: OPG requires a cashier check prepayment for truck freight items shipping internationally.
Additional Handling Surcharges
Any package that measures over 48" in length, and/or 30" in width or height, is subject to an additional handling surcharge of $15.95 per package. Unusually shaped packages such as cylinders or drums are also subject to this charge, as are unusual exterior packaging materials such as plastic or cloth.
Items Exempt from Free Shipping
Certain items which exceed standard size are exempt from free shipping promotions. These items are noted in your cart at checkout.
Items That Require Truck Freight Delivery
Products that require truck freight delivery are items too large to be shipped via UPS Ground. These are items such as fenders, hoods, etc. All truck freight orders must be prepaid. Rates begin at $120.00 and vary based on weight. Please contact our customer service department for accurate freight charges or visit our website at opgi.com.
NOTE: Freight carriers and charges are subject to change.
Drop Ship
All drop-shipped orders must be prepaid. Rates vary depending upon weight.
Damage Claims
Please inspect the merchandise in the presence of the carrier at the time of the delivery. It is the responsibility of the delivering service (UPS Ground, etc.) to deliver the merchandise in good condition. In the unlikely event that you receive a package that has been opened or damaged, it is imperative that the driver documents this on their delivery sheet. Please report any and all damaged goods in shipments within 3 days of receipt. OPGI cannot be held responsible for damaged or missing parts without documentation on the delivery sheet and without contacting the delivering company directly. Please promptly call OPGI customer service so we may assist you with Damage Claims.
OUR COMPETITIVE SHIPPING RATES:
Our standard delivery rates are automatically calculated during checkout based on one simple formula: the size and weight of your purchased items. This means you get our lowest shipping rates.
DOMESTIC SHIPPING OPTIONS:
UPS Ground:
Delivery in 1-5 business days.
UPS 3 Day:
Delivery in 1-3 business days.
UPS Overnight:
Delivery by the next business day by morning.
USPS First-Class Mail:
U.S. Only. Mail Delivery in 1-3 business & small packages delivered in 1-3 days typically
USPS Priority:
U.S. Only. Delivery in 1-3 business days typically.
USPS Express Mail Domestic:
U.S. Only. Delivery in 1-2 business days typically.
FedEx Home:
Delivery to residential addresses with delivery every day of the week.
FedEx 3 Day:
Delivery in 3 business days, by afternoon to businesses or evening to homes.
FedEx Overnight:
Delivery by the next business days by morning, noon, or evening.
INTERNATIONAL SHIPPING OPTIONS:
UPS International Economy:
Delivery typically in 2-5 business days (typically 2 or 3 business days to Canada, Mexico, and Puerto Rico). From the U.S. to more than 215 countries and territories.
UPS International Priority:
Delivery typically in 1, 2 or 3 business days. From the U.S. to more than 220 countries and territories.
USPS Priority Mail International:
Delivery typically in 6 to 10 business days. From the U.S. to more than 190 countries and territories.
USPS Express Mail International:
Delivery typically in 3 to 5 business days. From the U.S. to more than 190 countries and territories.
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